AT&T Store

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4.5

( 8 reviews )

Accessories, Cell phone store $$

Open 10:00 AM - 08:00 PM See Hours

3333 Lakeshore Ave, Oakland, CA 94610, United States

+1 5106-258-540

AT&T Store is a well-known brand that offers a wide range of communication products and services. With numerous locations across the country, AT&T Store has established itself as a reliable provider of mobile phones, internet plans, and other related accessories. The brand prides itself on delivering top-notch customer service and staying up-to-date with the latest technological advancements. AT&T Store offers a diverse selection of smartphones, tablets, and smartwatches, catering to the needs and preferences of various customer segments. Their knowledgeable staff provides assistance and guidance in choosing the right device and plan to suit individual requirements. AT&T Store is committed to enhancing connectivity and communication for their customers, ensuring seamless experiences in today's digital era. Whether it's for personal or business use, AT&T Store is a trusted destination for all communication needs.

Reviews

4.5/5

8 reviews

5 stars

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1 stars

Nami sunami

March 22, 2024

I recently visited the store to upgrade my iPhone, and I had the pleasure of being assisted by Shmeek. From start to finish, Shmeek provided an exceptional level of service. Not only was he incredibly informative, patiently guiding me through the various options available, but he also went out of his way to ensure I felt confident in my decision. His friendly demeanor made the entire experience enjoyable, and his willingness to address all my questions and concerns was truly commendable. Shmeek's expertise and professionalism were evident throughout the process, and I couldn't be more grateful for his assistance. Thank you, Shmeek, for your outstanding help and for making my upgrade experience seamless and enjoyable!

Ruben salazar

March 22, 2024

I was completely unable to receive messages or phone calls. I called AT&T five times and chatted twice I came to the AT&T Lakeshore store and John solved it in three minutes. Whatever he’s paid he should be paid 10 times. He is the most amazing tech person ever and I have a PhD in engineering and I’m saying that from my heart, and he’s a genius and also bilingual!

Gaëtan lc

March 22, 2024

John helped me out today with my internet and billing. He did it very quick and easy. He’s very patient and very cool! Will definitely come back to him. Thanks John!

Mother.nature

March 22, 2024

Shmeek was friendly, knowledgeable and so patient. We got everything we needed and he explained everything without jargon. Service was excellent.

Kit slonk

March 22, 2024

Went in first thing this morning with a bone to pick and every intention of canceling my service. I was met by the new manager (whose name I’ve forgotten) who made me feel really listened to from the get-go. He helped me go through my entire account, and also got the wonderful Shmeek to assist. Shmeek was open, honest, and attentive to my issues. I was livid when I came in, and these two gentlemen helped to address my (extremely long) list of complaints with transparency. I left feeling informed and happy with AT&T for the first time ever. Keep up the good work! And thank you again for what you do ~ edit: After leaving, I still had to call AT&T on the phone. As usual, they were heinous and unhelpful. They refused to fix any of the issues I was told would be fixed, so I cancelled and went to Mint Mobile. I cannot say enough about what a fantastic company Mint is, already. AT&T: you're setting your retail workers and your profits up for failure. The business model is trash, and I look forward to watching your failure as a company.

Dave ayotte

March 22, 2024

Ruby was a pure pro! She handed my upgrade with professional and went the extra mile to make sure I had everything I need for my new iPhone 15 Pro. Grateful for her help and technical support.

Wes s

March 22, 2024

I went in today not expecting to really complete everything i needed to do in one appointment, but debora completed my whole transfer as well as got me some accessories to go with my new phone! I’ve never had such a smooth AT&T experience and left this satisfied! Will definitely be back to this location! :)

Lorelei

March 22, 2024

An easy-going experience at the Oakland AT&T store. Great service from and all. And a special thanks to Bibi for transferring for my phone over. And I guess I have to give her 5 stars too for her additional travel advice